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Gefion terms

Terms and conditions

Order

All taxes are included in the prices you see on the website. The prices are at the going rate.
All agreements are made in Danish or English.

Shipping

Shipment fee for Denmark is: 49,- DKK. If your order is above 750,- DKK we provide free shipping.

We ship using Postnord / GLS. The shipment is insured and you will receive a tracking number by e-mail so that you can track your order at all times.

Delivery time is 5-7 working days.

Methods of payment

We accept several payment methods:

Dankort
Visa Electron
Almost all international payment cards, such as MasterCard and Visa

Return policy

You have a 14 day right of cancellation when you shop at Gefiongiftsandgoods.dk. Your right of cancellation is activated the day you receive your order.
We warrant that the product will be delivered undamaged in the quantities ordered and the product will conform to the manufacturer’s latest published instructions as set out on the site or in our product material at the time of your order.

The product is intended to be used strictly in accordance with the manufacturer’s latest published instructions as set out on the site or as on the product itself. It is your responsibility to ensure that you use the product strictly in accordance with those instructions.

Before delivery we may make minor adjustments to material, color, weight, measurements, design and other features to the extent that they are reasonable.

We try very hard to deliver products in excellent condition. However, if you tell us that the product is faulty, you agree to keep the product in its current condition available for us to inspect within a reasonable time.

In order to provide you with any remedies for a faulty product, we may need your assistance and prompt provision of certain information regarding the product, including you specifying with reasonable detail the way in which it is alleged that the product is damaged or defective; and you providing us with the delivery note number and such other information as we reasonably require.

If you would like us to repair, replace or provide a refund for the product where it did conform to the applicable contract, and we find that the product has been

A) misused, abused or subjected to neglect, improper or inadequate care, carelessness, damage or abnormal conditions; or

B) been involved in any accident or damage caused by an incorrect attempt at modification or repair; or

C) been dealt with or used contrary to our or the manufacturer’s instructions for the product; or

D) deteriorated through normal wear and tear, after delivery by us, we may at our discretion decide not to repair, replace or refund you for the product and/or we may require you to pay all reasonable carriage costs and servicing costs at our current standard fees and costs and charge this to your credit or debit card, or the payment details that you provided to us when

you made your order, and, to the extent permitted by law, we will not be liable to you for any losses, liabilities, costs, damages, charges or expenses as a result.
In case you wish return your purchase, you must send it to the address below:

Gefion Gifts And Goods
Vendalsgaard 8B
2690 Karlslunde
Denmark

The amount you have paid will be credited to your card or transferred to your bank account when we receive the product.

Your only expense when returning a product is the price of postage.

You must enclose a copy of your order confirmation. It is not a demand, but the expedition will be faster if you fill out the note enclosed to inform us why you wish to return the order. Is it a refund, a different size or another model?
Note! We do not receive packages marked ”Cash on delivery”.

Warranty

When shopping at Gefiongiftsandgoods.dk customers have a 24 month warranty. Depending on the matter, this includes a refund, repairs, an exchange, or having a purchase repaired.

You must address your complaint within reasonable time. A two month period will always be considered a reasonable period of time.
If it is a just claim, we will refund your (reasonable) postage expenses.

Send the product to:

Gefion Gifts And Goods
Vendalsgaard 8B
2690 Karlslunde
Denmark

When you make a return, please provide us with a detailed explanation, regarding the issue of the matter.

We expect that you return our products in a secured package. Keep a receipt of your postage expenses, so that we can make a refund.

Communication

We communicate in Danish and English.
You can reach us by phone or e-mail.
Phone number for the shop: +45 31311254
Email general inquiries: pk@gefiontrade.dk
Email regarding orders: pk@gefiontrade.dk

Gefion Gifts And Goods
Vendalsgaard 8B
2690 Karlslunde
Denmark

CVR: 26062640
Bank information: Jyske Bank Østerbrogade 25 DK-2100 København Ø
Bank account registration number : 5013
Bank account number: 0001424553
SWIFT: JYBADKKK
IBAN: DK91 5013 0001 4245 53

 

 

 

Handelsbetingelser

Bestilling

Alle priser er inkl. moms og andre afgifter. Priserne er dagspriser.
Når du handler med Gefiongiftsandgoods.dk indgås aftaler på dansk og engelsk.

Forsendelse

Forsendelsesgebyr til Danmark er 49,- DKK
Vi sender med Postnord / GLS – Forsendelsen er forsikret og du modtager et tracking nummer via email så du kan følge pakken.

Leveringstiden er 5-7 dage. Vi leverer til alle lande.

Betalingsmuligheder

Vi accepterer disse betalingsmåder:
Dankort
Visa Electron
Langt de fleste internationale betalingskort såsom Mastercard og Visacard

Beløbet hæves først på dit kort, når varerne sendes fra Gefiongiftsandgoods.com. Der kan aldrig trækkes et større beløb end det, du har godkendt ved købet.
Fortrydelsesret

Du har 14 dages fortrydelsesret, når du handler på Gefiongiftsandgoods.dk. Fortrydelsesretten løber fra den dag, du har modtaget varen.

Fortrydelsesretten kan kun udnyttes, hvis varen tilbageleveres i væsentligt samme stand og mængde. Fortrydelsesretten bortfalder derfor, hvis du bruger varen på en måde, som helt åbenbart forringer varens salgsværdi væsentligt.
Hvis du fortryder købet, skal varerne sendes til:

Gefion Gifts And Goods
Vendalsgaard 8B
2690 Karlslunde
Denmark

Hvis du fortryder dit køb, får du naturligvis det beløb du har indbetalt til os, tilbage. Beløbet bliver overført til det kort du har betalt med eller på din bankkonto, når vi har modtaget varen retur og kontrolleret, at den lever op til reglerne for fortrydelsen.

Eneste omkostning du har når du fortryder, er portoen for at sende varen tilbage til os.

Du skal vedlægge en kopi af ordrebekræftelsen. Det er ikke et krav, men ekspeditionen går hurtigere hvis du udfylder den vedlagte seddel til at informere os om, hvad du ønsker der skal ske med den returnerede vare. Om du ønsker en ny størrelse, anden model eller en refusion for varen.

Bemærk! Vi modtager ikke pakker sendt pr. efterkrav.

Reklamationsret

Når du handler på gefiongiftsandgoods.dk har du selvfølgelig 24 måneders reklamationsret. Det betyder, at du enten kan få varen repareret, ombyttet, pengene tilbage eller afslag i prisen, afhængig af den konkrete situation.

Det er selvfølgelig et krav, at reklamationen er berettiget, og at manglen ikke er opstået som følge af en fejlagtig brug af produktet eller anden skadeforvoldende adfærd.

Du skal reklamere indenfor ”rimelig tid” efter, at du har opdaget manglen ved varen. Hvis du reklamerer indenfor to måneder efter, at manglen er opdaget, vil reklamationen altid være rettidig.
Er reklamationen berettiget refunderer vi naturligvis dine (rimelige) fragtomkostninger.

Varen sendes til:

Gefion Gifts And Goods
Vendalsgaard 8B
2690 Karlslunde
Denmark

Når du returnerer varen, bedes du oplyse hvad problemet er, så detaljeret som muligt.
Bemærk! Vi modtager ikke pakker sendt pr. efterkrav eller lignende.

Husk at varen altid skal sendes tilbage i forsvarlig emballage, og få en kvittering for afsendelse, så vi kan tilbagebetale dine fragtomkostninger.
Sikkerhed

Alle betalinger og datatransfer i denne forbindelse er sikret med en 128-bit krypteret SSL forbindelse og transaktionen varetages af et PCI standard beskyttelsesmedlems specialist.
Alle personlige data er 100% fortrolige og vil ikke blive udleveret til andre.

Cookies

På gefiongiftsandgoods.com anvendes cookies med det formål at optimere websitet og dets funktionalitet, og dermed gøre besøget så nemt som muligt for dig.

Du kan til enhver tid slette cookies fra din computer, hvordan afhænger af din browser.

Logstatistik

Vi bruger en logstatistik på Gefiongiftsandgoods.com hvilket betyder, at et statistik-system opsamler information, som kan give et statistisk billede af, hvor mange besøgende vi har, hvor de kommer fra og hvor på websitet det forlades mv.

Logstatistikken anvendes kun med det formål, at optimere Gefiongiftsandgoods.dk

Kommunikation

Vi kommunikerer på dansk og på engelsk.
Du kan ringe til os eller maile til os.
Telefonnummer til butikken: +45 31311254
Email til generelle henvendelser: pk@gefiontrade.dk
Email vedrørende ordrer: pk@gefiontrade.dk
Gefion Gifts And Goods
Vendalsgaard 8B
2690 Karlslunde
Denmark

Bankinformation:

Jyske Bank Østerbrogade 25 DK-2100 København Ø
Bankkonto registreringsnummer : 5013
Bankkontonummer: 0001424553
SWIFT: JYBADKKK
IBAN: DK91 5013 0001 4245 53